Preamble
The following general terms and conditions of sale describe in detail the rights and obligations of
GROUPE GUILLABERT INTERNATIONAL and its client in the context of the sale of its services.
Any service provided by GROUPE GUILLABERT INTERNATIONAL therefore implies the buyer's unconditional acceptance of these terms and conditions.
Article 1 - Principles
These general terms and conditions apply to services provided between professionals (service provider / buyer).
They represent the full agreement between the parties.
The buyer is deemed to accept them without reservation.
These terms prevail over any other documents, especially general purchasing conditions.
They apply without restriction or reservation to all services provided by the service provider to buyers of the same category.
The service provider may update these terms online at any time.
In case of a missing clause, the rules in force in the distance selling sector in the United Kingdom shall apply.
These terms are available to any buyer upon request and online on our website.
They remain valid until 31 May 2028.
Article 2 - Scope
These terms define the rights and obligations of both parties in the context of online sales of services offered by the provider.
They cover the following services: suppliers and distributors of military and civilian equipment.
They apply to services within the EU and internationally.
Article 3 - Orders
The buyer places the order online, using the catalogue and order form, or by email.
To validate the order, the buyer must accept the quote or invoice.
A confirmation email will then be sent.
Payment is made by bank transfer.
Any order implies acceptance of prices and service descriptions.
In case of non-payment or other issues, the provider may block the order until resolution.
For order tracking, the buyer automatically receives internal and external tracking or must call:
+44 20 4577 0514 / +33 1 87 44 62 17, Monday to Friday from 9am to 6pm (local call charges apply).
Article 4 - Electronic Signature
Providing bank details, signing or validating the order online constitutes proof of the buyer's agreement and implies:
- Payment of all sums due under the order;
- Express acceptance of all operations carried out.
In case of fraudulent use of bank details, the buyer must immediately contact the above phone numbers.
Article 5 - Order Confirmation
Contractual information will be confirmed by email no later than the start of service execution, at the address provided in the order form.
Article 6 - Proof of Transaction
Computerized records kept by the provider under reasonable security conditions are considered proof of communications, orders, and payments.
Orders and invoices are archived on reliable media and may serve as evidence.
Article 7 - Service Information
Services are those listed on the provider’s website and are subject to availability.
They are described as accurately as possible, but errors or omissions cannot be attributed to the provider.
Article 8 - Prices
Calculation
Unless otherwise agreed, prices depend on product category and minimum order quantity (MOQ of 500 pieces).
VAT applies to domestic orders but not to international ones.
Delays beyond the provider’s control may incur additional fees.
Invoices are issued at the time of order, payable upon receipt or within 30 days.
Transaction fees apply to invoices settled on 30 days.
Late penalties
Any delay in payment incurs legal late penalties plus a fixed recovery fee of €40.
Services may be suspended until payment is received.
Deposit
Orders require a deposit of 80% of the invoice total plus full shipping costs.
After 2 days, deposits are non-refundable except in force majeure.
Discounts
Discounts may apply for larger quantities above MOQ or customer loyalty.
Article 9 - Payment Terms
Payment is due within 30 days of the invoice date unless otherwise agreed.
Accepted methods: bank transfer only.
Any delay results in penalties and potential suspension of orders.
Article 10 - Execution of Services
Services will be executed within the timeframe agreed in the order, starting from receipt of the deposit and confirmation.
Delays cannot give rise to cancellation or compensation if caused by external events beyond the provider’s control.
Article 11 - Force Majeure
The provider cannot be held liable if service execution is prevented due to force majeure as defined by UK law (e.g., strikes, supply issues, natural disasters).
Article 12 - Delay or Suspension
In case of buyer’s default (non-payment, refusal, etc.), the provider may suspend or cancel the order without compensation.
Deposits remain acquired by the provider.
Article 13 - Modification of Services
Any request for modification after order validation must be approved by the provider and may incur additional costs.
Article 14 - Termination
In the event of termination by the buyer without provider fault, all sums already paid remain acquired by the provider, without prejudice to further damages.
Article 15 - Guarantees
The provider guarantees conformity of services with contractual specifications.
However, no guarantee is given in case of misuse, negligence, or abnormal conditions by the buyer.
Article 16 - Intellectual Property
All documents, studies, plans, designs, or know-how remain the exclusive property of the provider.
The buyer is prohibited from reproducing, transmitting, or exploiting them without prior written consent.
Article 17 - Confidentiality
Both parties commit to confidentiality regarding all information exchanged in the context of their relationship.
Article 18 - Liability
The provider’s liability is strictly limited to the amounts paid by the buyer under the order.
No indirect or consequential damages may be claimed.
Article 19 - Personal Data
Personal data collected is necessary to process orders.
In accordance with the GDPR, buyers have the right to access, rectify, and oppose their data by contacting the provider.
Article 20 - Insurance
The provider declares to have professional liability insurance covering its services.
Article 21 - Independence of Clauses
If any clause is deemed invalid, the remaining clauses shall remain applicable.
Article 22 - Assignment of Contract
The provider may assign or subcontract all or part of its rights and obligations.
The buyer may not transfer the contract without prior written consent.
Article 23 - Applicable Law
These terms are subject exclusively to UK law.
Article 24 - Competent Jurisdiction
Any dispute not resolved amicably shall be submitted exclusively to the competent courts of the United Kingdom.
Article 25 - Language of the Contract
These terms are written in English and French. In case of discrepancy, the English version shall prevail.
Article 26 - Acceptance of the Buyer
These terms are expressly accepted by the buyer, who declares having full knowledge of them and waives the right to rely on any conflicting document.
Article 27 - Duration
These terms remain valid until 31 May 2028, unless renewed or updated.
Article 28 - Governing Law
These terms are subject exclusively to UK law.
They are written in English and French.
In case of dispute, the parties will seek an amicable solution.
If no agreement is reached, the dispute will be submitted to the competent courts of the United Kingdom.
